UBA New Mobile App, Introduces Groundbreaking Features

By Gbenga Last updated Jun 20, 2020

Apart from the bespoke features the UBA mobile banking app already known for from time, UBA recently upgrades its mobile app and introduces groundbreaking features. UBA new mobile banking app presents new exciting features for customers of the bank. Thoughtful, necessary thinking was obviously put to work to achieve this unequaled feat.

Considering that UBA was also the first commercial bank in Africa to introduce an AI (Artificial Intelligence) chat-bot – LEO, it is safe to say UBA leads its peers in innovative and superior digital banking. How the Pan African commercial bank has approached the ever-evolving digital banking sphere in recent years is commendable. According to the Group Head, Digital Banking, Mr. Sampson Aneke, the bank is determined to provide the best value for its customers through a user-friendly interface, and a more interactive platform for the convenience and comfort of its customers.

Features of the UBA New Mobile Banking App

Table of Contents

The Group Head of Digital Banking, Mr. Sampson Aneke presents the exciting features of the upgraded UBA new mobile banking app to stakeholders. Peep a full highlight below

Online Medic Care

First, the UBA new mobile banking app upgrade is divided into two sections. The Banking Section and the Lifestyle Section. In the lifestyle section, you can book flight tickets, buy movie tickets, order food, and buy tickets for featured events near you. The new and latest feature added to this section is the free online medical care offered to premium customers. This is an appropriate response to the scourge pandemic – the Coronavirus.

Everything at a Glance

The new-upgrade presents all it’s punchline features on a busy homepage. Banking services such as send money, pay bills, data & mobile top-up, transaction history, quick loans, and FCY transfer are displayed at the landing page.

This is to ensure absolute convenience when using the new mobile banking app on-the-go. One can actually complete a transaction on this UBA upgraded app with 3 clicks, or even less.

Live Chat

At the bottom-right corner of the screen, the live chat feature makes itself very visible. Available 24/7 to help users, this feature is ever-ready to handle complaints, requests, inquiries and other issues any user may have while using this app.

Food delivery

For food lovers, this is absolutely groundbreaking! In the lifestyle section, you can simply tap ‘order food’, choose your location, choose your preferred restaurant, and place your order.

This feature fuses the tiring process of searching for an online restaurant and choosing methods to pay into a few clicks.

Bulk/Multiple Transfer Option (Group Transfer)

Two or more transfers can now be initiated using the newly-updated UBA mobile app. This is done all at once.

How do I do multiple transfer?

Tap the sign at the top-left corner
Tap send money, some options will drop down
Choose Group transfer
Tap create group
Type in the Group name and tap create
On the next page, tap the sign to add new beneficiary, or tap next sign to select from already-stored beneficiaries.
Input amount
Click Transfer

The transaction is done immediately. You can choose to get a debit of the lump sum or individual alerts for each transaction, irrespective of the beneficiary type or bank. For banking mobile applications, this is actually a first-of-its-kind feature. The small and medium scale businesses (MSME) are the biggest beneficiaries of this feature, as they are able to pay all their staff at once without hassles or account officer problems/delays.

Loan requests

Loan Request Via Click Credit

UBA has incorporated its newly-launched loan platform ‘Click Credit’ into the new UBA Mobile app. This is strictly for salary earners. If your account qualifies for a loan, you can simply request the amount you need and click ‘Request loan’.

Loan Request via Quick Loans

Quick loans are available to both UBA savings and current account holders. This, according to Mr. Sampson Aneke, has thrilled a lot of users.

“I can tell you that they are very pleased with these new offerings”
Sampson Aneke, GH, Digital Banking UBA.

The MD/CEO of UBA, Mr. Kennedy Uzoka, is also impressed by the immense growth recorded through the bank’s positive approach to digital banking.

In his words, he revealed that technological and digital improvement will help consumers to decide who should dominate Africa’s digital banking space.

“…all the investments we have made over the years in the area of technology will begin to yield now because UBA’s new Mobile Banking App demonstrates our resolve to provide unparalleled experience across all our channels…”
Kennedy Uzoka, MD/CEO UBA

Firsthand research has it that United Bank for Africa consistently aims to lead other banks in Africa in the digital banking sphere.