7 Things Fidelity Bank’s IVY Can Do For You, as She emerges KPMG’s Best Chatbot in 2020
The chatbot banking sub-industry in Nigeria is growing by the day. Virtual banking assistants are social media-based (WhatsApp, Facebook, and Twitter) customer service agents with artificial intelligence to assist with banking services. In 2020’s KPMG Digital Channels Scorecard, Fidelity Bank’s IVY emerges the ‘clear leader’ of the rest of the…
Read More...