How-to: Reactivate your Dormant Polaris Bank Account Online

Polaris Bank, formerly Skye Bank, in an aggressive bid to drive their liability position in the industry has introduced a portal where all existing dormant/business accounts can be easily reactivated by their owners.

As seen in the past, most dormant account customers are basically customers that cannot just enter a banking hall to re-present their documents, and also fill a reactivation form. This may be due to time constraints or other personal reasons. 

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However, Polaris Bank Plc has introduced the Online Reactivation Portal to cater for the dormant account customer’s needs. In just 4 stages, an online end-to-end process can now ensure that your dormant account can be revived in the next 24 hours. Thus, if your Polaris Bank Account has been deactivated due to inactivity, this article helps guide its readers on how to reactivate without going to the bank to fill forms.

Polaris has seemingly remained resolute in digitizing many of their processes, as their customers can also testify to the efficiency of their USSD Code *833#.

Needed…

1. An internet-enabled device

Not needed…

1. Forms
2. Pen
3. Visiting a branch
4. Endless waiting queues at the bank

Why Polaris Bank Account Goes Dormant

Have you been asking yourself “why did my Polaris Bank Account go dormant?” Well, here it is – Inactivity.

Normally, your bank account becomes inactive after three months of abandonment. Then, it becomes dormant after 6 months of abandonment.

How to Reactivate my Polaris Bank Account Online

Asking yourself how do I reactivate my Polaris Bank Account? Here is a simple step-by-step guide on how to do the Polaris Bank dormant account online reactivation:

1. Go to the Online Account Reactivation Portal
2. Click Next to agree to the Terms and Conditions to reactivate
3. Enter the account number you wish to reactivate
4. Enter other required details
5. Click Finish to Submit

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*Upon submission, the reactivation request goes to the responsible unit and a decision is taken on it within 24 hours of request.

For more enquiries, please contact Polaris Bank via their customer care numbers 08069880111 or 08069880123. You can also send an email to yescenter@polarisbanklimited.com