How to: Get Electricity Prepaid Meter in Nigeria; Load Prepaid Meter; List and Contacts of Discos; All you need to Know
The recent introduction of prepaid meters into the Nigerian electricity system has proved to be a fresh breath of clean air. The private Distribution Companies (Discos) that currently handle electricity are profit-oriented, this fact alone drives them to provide stable and efficient service nationwide. Let’s learn how to get a prepaid meter balance and load a prepaid meter.
Before now, the former handlers of electricity for the country – National Electric Power Authority (NEPA) and Power Holding Company Nigeria (PHCN) just went house to house to ‘share’ bills arbitrarily without taking consumers’ rate of consumption into consideration. I mean, they just knock on your door and hand you the same bill as the steel factory next to your house. They overcharge consumers, and yet they don’t really give service – but their employees went home happy every month. Very funny way to do things.
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The new handlers, under the supervision of the Nigerian Electricity Regulatory Commission (NERC), introduced the prepaid and postpaid meters to the service delivery mix. This ensures that consumers only get what they pay for, thereby saving the limited power generated from the main grid only for the people who pay for it. This has tremendously increased the supply and stability of power to Nigerians.
This article will focus on how to apply to get a prepaid meter terminal, get or check a prepaid meter balance, how to recharge or buy units/load on your prepaid meter, and so on.
How to Apply for the Prepaid Meter
Each Disco has a unique way of recruiting customers to use their terminals. These processes are hosted on their various online platforms, all you need to do is to pick the Disco that supplies your area, visit their request portal, and follow their instructions to log your application.
For Ikeja Electric Distribution Company (IKEDC), visit https://www.ikejaelectric.com/registration/
For Eko Electric Distribution Company (EKEDC), visit https://ekedp.com/page/ordermeter
For Abuja Electric Distribution Company (AEDC), FILL THIS FORM and submit it at any AEDC office.
Once your application has been approved, engineers will be sent to your residence to set the meter up.
How to Check Balance on your Prepaid Meter
Here’s how to get a prepaid meter balance. Many prepaid meters already have their unit balances displayed on the machine. So, all you need to do is take a look at the display unit of the meter device to view how many units are left on it. Thereafter, you may load the prepaid meter.
How to Load/Recharge or Buy Units on your Prepaid Meter
After you get a prepaid meter balance and it’s low, you may need to do a top-up or load the prepaid meter to continue getting power supply. There are many options you can use to buy units and recharge your prepaid meter.
What do you need?
- Your meter number (This is usually engraved on the card)
- Money (Cash or in account)
The various options are here below:
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Bank (via Interswitch)
- Visit a bank of your choice with cash or money in your account
- Approach the funds transfer teller
- Fill a deposit/transfer form with your meter number as the beneficiary account
- The teller will process your request on Paydirect
- The teller gives you your 20-digit Token
Bank Mobile App
- Open your bank app
- Navigate to Pay Bills
- Go to Utility
- Choose your Disco e.g Ikedc, Aedc, Ekedc, and so on
- Enter amount
- Pay
- A 20-character token will be generated to the display and to your registered email. Punch this into the meter device.
Mobile Money Vendor
- Go to the vendor’s stall
- State the Disco name and amount you wish to pay in
- The attendant punches it in for you
- The attendant gives you the slip that contains the 20-digit token
Automated Teller Machine (ATM)
- Insert your credit or debit card in the machine
- Enter your pin
- Go to Pay Bills
- Choose QuickTeller
- Choose the utility and Disco
- Enter the amount and Proceed
- A token will be generated and also sent to your email
USSD Code
- Dial your bank’s USSD code
- Navigate to Pay Bills
- Go to Utility
- Choose your Disco e.g Ikedc, Aedc, Ekedc, etc
- Enter amount
- Pay
- A 20-character token will be generated to the display and to your registered email. Punch this into the meter device.
EXTRA: List, Address and Contact Details of Electricity Discos in Nigeria
Abuja Electricity Distribution Plc (AEDC)
Address: No. 1 Ziquinchor Street, Off IBB Way, Wuse Zone 4, Abuja.
Franchise Area: FCT, Kogi, Nasarawa & most parts of Niger States
Website: http://www.abujaelectricity.com
Facebook: @abujaelectricity
Twitter: @aedcelectricity
Instagram: @aedcelectricity
Call Centre Hotlines: 0803-907-0070, 0815-214-1414, 0815-215-1515
WhatsApp: 0815-214-1414, 0815-215-1515
Customer Call Service Hours: All the time (24/7)
Email: customercare@abujaelectricty.com
Benin Electricity Distribution Plc (BEDC)
Address: No 5, Akpakpava Street, Benin City, Edo State.
Franchise Area: Edo, Ekiti, Delta, Ondo
Website: http://bedcpower.com
Call Centre: 0803-901-2323, 0813-984-1391
Customer Call Service Hours: All the time (24/7)
Email: customercomplaints@bedcpower.com
Eko Electricity Distribution Plc (EKEDC)
Address: 24/25 Marina Street, Lagos Island, Lagos State.
Franchise Area: Southern Lagos State (Ojo, Festac, Ijora, Mushin (also covers Orile areas), Apapa, Lekki (also covers Ibeju areas), Lagos Island (also covers Ajele areas) & part of Ogun State (Agbara)
Website: https://ekedp.com
Call Centre: 0708-065-5555
Customer Call Service Hours: All the time (24/7)
Email: customercare@ekedp.com
Enugu Electricity Distribution Plc (EEDC)
Address: 62 Okpara Avenue, Enugu, Enugu State.Franchise Area: Abia, Anambra, Enugu, Ebonyi, Imo
Website: http://www.enugudisco.com
Call Centre: 084-700-100
WhatsApp/SMS: 0815-082-6060, 0815-082-6061
Customer Call Service Hours: All the time (24/7)
Email: customerservice@enugudisco.com
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Ibadan Electricity Distribution Plc (IBEDC)
Address: Capital Building, 115 MKO Abiola Way, Ibadan, Oyo State.
Franchise Area: Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti and Kogi states.
Website: https://www.ibedc.com
Call Centre: 0700-123-9999
Customer Call Service Hours: 8 am – 5 pm
Email: customercare@ibedc.com
Ikeja Electricity Distribution Company (IKEDC)
Address: Secretariat Road, Obafemi Awolowo Way, Alausa-Ikeja, Lagos State.
Franchise Area: Parts of Lagos States (Abule Egba, Akowonjo, Ikeja, Ikorodu, Oshodi, Shomolu)
Website: http://www.ikejaelectric.com
Call Centre: 01-7000250, 01-2272940
Customer Call Service Hours: 8 am – 8 pm
Email: customercare@ikejaelectric.com
Jos Electricity Distribution Plc (JEDC)
Address: 9 Ahmadu Bello Way, Jos, Plateau State.
Franchise Area: Bauchi, Benue, Gombe Plateau
Website: http://www.jedplc.com/
Email: info@jedplc.com, customercare@jedplc.com
Facebook: @jedplc
Twitter: @josdisco
Call Centre: 0706-940-3531
Customer Call Service Hours: 6 am – 8 pm
Kaduna Electricity Distribution Plc (KNEDC)
Address: No 1-2 Ahmadu Bello Way, Kaduna, Kaduna State.
Franchise Area: Kaduna, Kebbi, Sokoto, Zamfara
Website: http://kaedco.com/
Call Centre: 0817-403-5711, 0818-988-4459
Customer Call Service Hours: 7 am – 9 pm
Email: info@kaedco.com
Kano Electricity Distribution Plc (KEDC)
Address: 1 Niger Street, P.M.B 3089, Kano State
Franchise Area: Kano, Katsina, Jigawa
Website: http://www.kedco.ng/index.php
Call Centre: 0700-5555-1111
Email: customercare@kedco.ng
Port Harcourt Electricity Distribution Plc (PHEDC)
Address: No 1, Moscow Road, Port-Harcourt, Rivers State.
Franchise Area: Akwa Ibom, Bayelsa, Cross River, Rivers
Website: http://www.phed.com.ng
Twitter: https://twitter.com/OfficialPHED?s=08
Facebook: www.facebook.com/officialphedc
Instagram: http://www.instagram.com/official_phed
Email: customercare@phed.com.ng
Call Centre: 0700-225-57433
Customer Call Service Hours: All the time (24/7)
Yola Electricity Distribution Company Plc (YEDC)
Address: No 2 Atiku Abubakar Road, Jimeta-Yola, Adamawa State.
Franchise Area: Adamawa, Borno, Taraba & Yobe
Website: http://www.yedc.com.ng
Call Centre: 0903-885-3308, 0903-885-3247
