HelloPaisa International Money Transfer: How Does It Work? What are the Rates? All You Need To Know


Founded in 2005 by visionary South African Moosa Manjra, Hello Paisa has risen to become one of the easiest, cheapest, and most efficient ways to send money from South Africa and the United Kingdom.

Also the owners of Hello Mobile – the Hello Group has made sure to identify and tackle security as one of the major issues in international money transfer in Africa.

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What is Hello Paisa and How Does It Work?

Hellopaisa is touted as the easiest, cheapest, fastest, and most efficient international money transfer company to come out of South Africa. The are one of the main sponsors of the ongoing 2022 African Cup of Nations hosted at Cameroon. The big buzz is, certainly, around them at the moment.

Hellopaisa is an international money transfer company that enables its users to send money from South Africa and the United Kingdom into local accounts overseas in the sender’s chosen currency and at a fair exchange rate.

All the sender has to do is to set up a wallet with Hellopaisa and they’ll be able to access the Hellopaisa platform via their Android phone, iPhone, or USSD code.

How to Sign Up on Hellopaisa

Registering with Hellopaisa has to be one of the easiest things you can do with your device. Here is a step-by-step guide on how to sign up on Hello Paisa:

  1. Download the Hellopaisa App. You can find the download links for your devices here: ANDROID, iPHONE.
  2. Fill your personal details where requested.
  3. Enter your identity documents.
  4. Create a PIN, re-enter the PIN to confirm.
  5. Take a selfie (Your selfie must clearly show your full face, ears, eyes, and other vital features of your face)
  6. You’re in!

How to Send Money on Hellopaisa

Here is a step-by-step procedure on how to send money from your Hello Paisa wallet to any other the countries supported by Hellopaisa:

  1. Login to your wallet
  2. Select Send Cash
  3. Enter Beneficiary Details
  4. Select the Currency Rates tab
  5. Click Calculate and Select the Country
  6. Enter the Amount
  7. Click Proceed
  8. Agree to the Terms & Conditions
  9. Send

FAQs on Hellopaisa

How many countries can I send money to on Hellopaisa?

31 countries (as of 11th January 2021). The countries are: Bangladesh, Benin, Botswana, Burkina Faso, Cameroon, Congo, DRC, Egypt, Ethiopia, Ghana, India, Ivory Coast, Kenya, Malawi, Mali, Morocco, Mozambique, Nepal, Nigeria, Pakistan, Philippines, Rwanda, Senegal, Sri Lanka, Tanzania, Thailand, Togo, Turkey, Uganda, Zambia, and Zimbabwe.

What is Hellopaisa’s USSD Transfer Code?

Dial *130*43556# and select Send Cash.

How do I contact the Hellopaisa team for complaints?

You can contact the Hellopaisa Call Centre on 012-880-1800.   Monday to Friday: 07h00 – 18h00    Saturday: 08h00 – 15h00   Sunday: 08h00 – 14h00.

Can non-South Africans register on Hellopaisa?

Yes, foreign users can sign up with their foreign passport with their work permit, and also a proof of address in South Africa.

What are the types of Hellopaisa accounts I can have?

FICA Lite, FICA Full, and Self Declaration.

What is the required documentation for verification of profile?

A valid South African ID and a proof of address.

When will my beneficiary receive the money after I send via Hellopaisa?

Maximum of 24 hours.

What is the monthly sending limit?

  • FICA LITE – R10,000
  • FICA FULL – R25,000
  • Self Declaration – R25,000 (per transaction)
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